Optional & Included Services

Optional and Included Services

Most calling features come free with every account. A handful of premium extras are charged only when you use them, priced per unit below.

Included services

Free with every FreeVoIP account — no setup fee, no monthly charge. Manage them all from your online portal.

Voicemail & messaging

  • Voicemail on every line
  • Voicemail-to-email (audio attached)
  • Custom greetings per mailbox
  • PIN-protected mailbox access

Calling features

  • Custom outbound Caller ID / CNAM (required for national rates)
  • Call forwarding & failover routing
  • Call transfer, hold & Do Not Disturb
  • Simultaneous / follow-me ringing
  • Music on hold
  • Free calls between your own extensions

Advanced call handling

  • Auto-attendant / IVR phone menus
  • Ring groups
  • Call queues
  • Time-based & after-hours routing
  • Phonebook & speed dial
  • Flexible number routing to any device or feature

Devices, security & account

  • Extra SIP lines / sub-accounts (per your plan)
  • Any SIP softphone, desk phone or PBX — SIP & IAX2
  • TLS / SRTP call encryption
  • Online portal with full call history (CDR)
  • Real-time balance & usage
  • Number porting supported

Optional services

Premium extras, charged per unit only when you use them.

ServiceCostUnit
Transcribing Calls$0.100Per minute
Recording Calls$0.005Per minute
Caller ID Lookup — Phonebook$0.016Per lookup
SMS$0.015Per SMS
MMS$0.018Per MMS

Phone numbers

Local, FreeFone and non-geographic number pricing varies by location and is shown as you choose a country. See our Numbers page to browse and order.