Ultra-low per-minute rates to landline, mobile and NGN destinations — charged when you call with a local Caller ID from the same country (a DID or a validated number you own). US & Canada need no local Caller ID. How national rates work ↓
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International rates apply when you make calls originating from a country different from the one you are dialling. These calls traverse multiple carriers and routing points before reaching the destination, and that complex routing makes them generally more expensive. There may also be occasions when the accuracy of the Caller ID is compromised for various reasons.
National rates come into play when you make calls with a Caller ID number that belongs to the same country you are calling — regardless of your physical location. By presenting a Caller ID from the same country, the call stays direct and within the boundaries of a single service provider in that country. This localised routing makes national calls significantly cheaper than international ones.
To place outgoing national calls to permitted countries, you’ll need to either validate a number you already own (outside our network) or get a DID number from our stock. Once that number is linked to your account, set your Main Account or Sub Account Caller ID to it. Presenting a local Caller ID from the same country means you’re charged local rates; without a local Caller ID, standard international rates apply.
There is one exception: for calls made within the United States and Canada, you enjoy national rates without needing a local Caller ID.
